--- title: "Privacy Policy | Carpenters Tree Care Ltd" description: "Privacy policy for Carpenters Tree Care Ltd. 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NPTC qualified, £10M insured. Crown reductions, tree felling, stump grinding and more.", "hasOfferCatalog": { "@type": "OfferCatalog", "name": "Tree Surgery Services", "itemListElement": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Tree Felling" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Crown Reduction" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Crown Thinning" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Pollarding" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Hedge Trimming" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Hedge Reduction" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Stump Grinding" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Site Clearance" } } ] } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.carpenterstreecare.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Privacy Policy", "item": "https://www.carpenterstreecare.co.uk/privacy-policy" } ] } ] --- [![Carpenters Tree Care Ltd](/assets/logo-D7u8zxU9.png)](/) [Home](/) [About](/about) Services [All Services →](/services) Tree Surgery [Tree Felling](/services/tree-felling)[Crown Reductions](/services/crown-reductions)[Crown Thinning](/services/crown-thinning)[Pollarding](/services/pollarding)[Tree Pruning](/services/tree-pruning)[Dead Wooding](/services/dead-wooding) Hedges [Hedge Trimming](/services/hedge-trimming)[Hedge Reductions](/services/hedge-reductions) Removal & Site [Stump Grinding](/services/stump-grinding)[Site Clearances](/services/site-clearances)[Emergency Tree Removal](/services/emergency-tree-removal)[Wood Chipping](/services/wood-chipping) Planning & Care [Tree Surveys & Reports](/services/tree-surveys)[Tree Planting](/services/tree-planting) Areas [All Areas →](/areas) Counties [London](/areas/london)[Surrey](/areas/surrey)[Kent](/areas/kent)[West Sussex](/areas/west-sussex)[East Sussex](/areas/east-sussex)[Hampshire](/areas/hampshire) Local Areas [Croydon](/areas/croydon)[Wimbledon & Merton](/areas/wimbledon)[Kingston upon Thames](/areas/kingston)[Epsom & Ewell](/areas/epsom)[Bromley](/areas/bromley)[Richmond & Twickenham](/areas/richmond)[Guildford](/areas/guildford)[Reigate & Redhill](/areas/reigate)[Caterham & Oxted](/areas/caterham)[Banstead & Tadworth](/areas/banstead)[Dorking & Mole Valley](/areas/dorking) [Reviews](/reviews) [Our Work](/our-work) [Specials](/specials) [Contact](/contact) [07825 669720](tel:07825669720)[Get a Free Quote](/contact) 1. [Home](/) 2. Privacy Policy # Privacy Policy Last updated: February 2026 ## 1\. Who We Are Carpenters Tree Care Ltd ("we", "our", "us") is a tree surgery and arboricultural services company registered in England. Our registered address is Tegan Court, Sutton, SM2 6GS. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. ## 2\. What Data We Collect When you contact us, we may collect: - Your name - Email address - Phone number - Property address or location details - Details of the service you require ## 3\. How We Use Your Data We use your personal data to: - Respond to your enquiry and provide a quote - Arrange and carry out the services you have requested - Communicate with you about your project - Send follow-up correspondence related to completed work We do not sell, rent, or share your personal data with third parties for marketing purposes. ## 4\. Legal Basis We process your data on the basis of legitimate interest (responding to enquiries and providing services) and, where applicable, on the basis of your consent (e.g. when you submit a contact form). ## 5\. Data Retention We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 3 years after your last interaction with us, unless a longer retention period is required by law. ## 6\. Your Rights Under UK GDPR, you have the right to: - Access the personal data we hold about you - Request correction of inaccurate data - Request deletion of your data - Object to or restrict processing - Data portability To exercise any of these rights, contact us at [info@carpenterstreecare.co.uk](mailto:info@carpenterstreecare.co.uk). ## 7\. Cookies Our website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies unless you provide explicit consent. Third-party services embedded on our site (such as Google Maps or review widgets) may set their own cookies. ## 8\. Contact If you have questions about this policy or your data, contact us at [info@carpenterstreecare.co.uk](mailto:info@carpenterstreecare.co.uk) or call [07825 669720](tel:07825669720) or [0203 745 8958](tel:02037458958). You can also visit our [contact page](/contact) to send us a message. [Terms & Conditions](/terms-conditions)[Contact Us](/contact)[Our Services](/services)[Areas We Cover](/areas) [![Carpenters Tree Care Ltd](/assets/logo-D7u8zxU9.png)](/) Professional tree surgery and arborist services across London, Surrey, Kent and the South East. Fully qualified and insured. [07825 669720](tel:07825669720) [0203 745 8958](tel:02037458958) [info@carpenterstreecare.co.uk](mailto:info@carpenterstreecare.co.uk) Tegan Court, Sutton SM2 6GS ### Opening Hours Open 24 hours · 7 days a week ### [Our Services](/services) - [Tree Felling](/services/tree-felling) - [Crown Reductions](/services/crown-reductions) - [Crown Thinning](/services/crown-thinning) - [Pollarding](/services/pollarding) - [Hedge Trimming](/services/hedge-trimming) - [Hedge Reductions](/services/hedge-reductions) - [Stump Grinding](/services/stump-grinding) - [Site Clearances](/services/site-clearances) - [Emergency Tree Removal](/services/emergency-tree-removal) - [Tree Pruning](/services/tree-pruning) - [Tree Surveys & Reports](/services/tree-surveys) - [Tree Planting](/services/tree-planting) - [Dead Wooding](/services/dead-wooding) - [Wood Chipping](/services/wood-chipping) ### [Areas We Cover](/areas) - [London](/areas/london) - [Surrey](/areas/surrey) - [Kent](/areas/kent) - [West Sussex](/areas/west-sussex) - [East Sussex](/areas/east-sussex) - [Hampshire](/areas/hampshire) - [Croydon](/areas/croydon) - [Wimbledon & Merton](/areas/wimbledon) - [Kingston upon Thames](/areas/kingston) - [Epsom & Ewell](/areas/epsom) - [Bromley](/areas/bromley) - [Richmond & Twickenham](/areas/richmond) - [Guildford](/areas/guildford) - [Reigate & Redhill](/areas/reigate) - [Caterham & Oxted](/areas/caterham) - [Banstead & Tadworth](/areas/banstead) - [Dorking & Mole Valley](/areas/dorking) ### Quick Links - [About Us](/about) - [Reviews](/reviews) - [Our Work](/our-work) - [Special Offers](/specials) - [Contact Us](/contact) © 2026 Carpenters Tree Care Ltd. 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